Social distancing? Not me. If the definition of social is:
- relating to society or its organization.
- needing companionship and therefore best suited to living in communities
Physical distancing? I am all in. Per my doctors’ orders, John and I have been in isolation here on Highland Avenue since March 13th and have no plans on going anywhere until May 1st.
Being social is what I am. It is what Jane Barr Horstman & Associates is all about. The ‘white glove, front porch’ tagline is sincere and we are going to continue that kind of service. In fact, I see this as a time for JBH&A to step up, keep in touch and extend a helping hand as needed. Such as:
For associations and individuals:
- Helping associations stay in touch with members via emails and newsletters
- Setting up zoom calls and podcasts for clients in lieu of physical meetings
- Putting together agendas for all client telephone meetings to make the most of their time
- Rescheduling events as needed
- Updating websites with most current information and schedules
For personal assistant clients:
- Handling services remotely so there is no interruptions
- Daily communication to assess needs
- Managing calendars and prioritizing emails
- Pick up correspondence as needed
- Planning and scheduling for the future when stay at home orders are lifted
My ‘social’ just looks very different. No breakfasts at Zake’s Cakes with a client. My lunch with Vijay will have to be postponed and I have to find a way to have cocktails at the Pyramid Club virtually. Make no mistake, I am staying in touch with society and organizations, my business associates and communities by phone, text, email and the USPS.
The one person who really is at the helm right now is my Chief Operations Officer and sister, Patty. She has settled in and manages everything. Reaching out to clients, managing associates and running the JBH&A bi-weekly inter-office conference calls to strategize and create our master calendar.
As I walk around my home, from home office to the kitchen, and back, I am surrounded by photos of Patty. Although we are not the closest in age we have an inexplicable way of understanding and communicating. She just knows.
I’ve worked with family before. My Mom was my assistant for seven years when I was on office manager back in the 80’s. My sister Kathleen sits in to help on certain events. Both my niece and nephew have help positions at JBH&A, with great results. But Patty has the traits and talents that I find both admirable and fun.
You can read more about Patty from the May 2019 brief.
If you hear someone suffering, listen. If you see someone stepping up, be grateful. If you have a Patty in your life, let them know you love and appreciate them.
Have a magical day!
Jane, CEO, Jane Barr Horstman & Associates